Question 1

What is Venga?

Accepted Answer

Venga is a modern event platform that makes it easy to send invitations, track RSVPs, manage guest communication, and organize real-life events - from private dinners to large community gatherings.

Question 2

Do I need to download the app?

Accepted Answer

No. You can create events and send invitations on your web browser. Guests can RSVP, chat, upload photos, and receive updates directly through a link - no app required. The app enhances the overall experience but isn't mandatory.

Question 3

Is Venga free?

Accepted Answer

Yes. Creating events, inviting guests, organizing and joining Social Clubs, and chatting is completely free. For paid events, a 2% platform fee applies per ticket sold for the organizer. Stripe processing fees apply separately.

Question 4

Where does Venga work?

Accepted Answer

Venga works globally. You can host private events, public gatherings, and community meetups anywhere on the planet.

Question 5

How does Venga make money?

Accepted Answer

Venga charges a platform fee on ticket sales. Free events remain free.

Question 6

How do I create an event?

Accepted Answer

Tap "Create event," add your title, date, time, location, description, and cover image. Then share the invite link anywhere.

Question 7

Can I edit event details after sending invites?

Accepted Answer

Yes. Any updates you make (time, location, description, etc.) are instantly updated for all guests.

Question 8

Can I duplicate an event?

Accepted Answer

Yes. You can duplicate previous events to quickly recreate recurring formats.

Question 9

Can I co-host an event?

Accepted Answer

Yes. You can add multiple co-hosts to help manage the event.

Question 10

Can I host recurring events?

Accepted Answer

Yes. Venga works well for weekly, monthly, or recurring community formats.

Question 11

Can I limit the number of guests?

Accepted Answer

Yes. You can set a guest cap with Limited Spots and enable an automatic waitlist.

Question 12

How does the waitlist work?

Accepted Answer

When the event reaches capacity, new guests can join the waitlist. If someone cancels, the next person in line is moved to "Going" automatically, and will get a notification about this.

Question 13

Can I see who's coming?

Accepted Answer

Yes. You'll see RSVP statuses in real time: Going, Maybe, Not Going, and Invited.

Question 14

Can I remove someone from my event?

Accepted Answer

Yes. Hosts can manually remove guests and change guests' RSVP status if needed.

Question 15

Can I download the guest list?

Accepted Answer

Yes. You can export guest data as a CSV file.

Question 16

Can I create questionnaires/RSVP forms?

Accepted Answer

Yes. You can add custom questions to collect information such as dietary preferences, allergies, e-mails or other details.

Question 17

Can I require questions before RSVP?

Accepted Answer

Yes. Guests must complete required fields before confirming attendance.

Question 18

Can I hide the guest list?

Accepted Answer

Yes. You can choose whether guests can see other attendees in your event settings.

Question 19

Can I disable the event chat?

Accepted Answer

Yes. You can enable or disable event chat in settings.

Question 20

Can I send reminders to my guests?

Accepted Answer

Yes. You can send manual reminders and announcements with SMS blasts or simply use built in event chat. Automatic reminders are also sent to your guests before the event. You can turn reminders and notifications off in event settings.

Question 21

How can I invite people?

Accepted Answer

You can invite via: Shareable link, SMS, Phone contacts, Email, In-app connections.

Question 22

Can I send SMS blasts?

Accepted Answer

Yes. You can send bulk SMS updates to guests directly from the event.

Question 23

Will guests get notified about changes?

Accepted Answer

Yes. Important updates such as location, time and date changes are automatically shared with your guests.

Question 24

Do guests need the app for notifications?

Accepted Answer

No. Guests without the app receive SMS updates.

Question 25

What is Club Chat?

Accepted Answer

A shared group chat inside your Social Club for coordination and updates.

Question 26

Can everyone write in chat?

Accepted Answer

Yes, unless restricted by admins.

Question 27

Can admins moderate chat?

Accepted Answer

Yes. Admins can remove messages or members if needed.

Question 28

Can I sell tickets on Venga?

Accepted Answer

Yes. You can create paid events and sell tickets directly through Venga.

Question 29

How do I set up tickets for my event?

Accepted Answer

To sell tickets, you need to create a Social Club and connect a new or existing Stripe account in your Club Dashboard. Stripe setup takes about 5 minutes. Once connected, you can enable paid tickets on your event and start selling.

Question 30

How do I scan tickets?

Accepted Answer

Each ticket includes a unique QR code. At the entrance, simply scan the QR code using your iPhone camera. You'll automatically be directed to the admin check-in page, where you can confirm and check in your guest instantly.

Question 31

What fees does Venga charge?

Accepted Answer

Venga charges a 2% platform fee per ticket sold. Stripe processing fees apply separately (1.5% + 1.80 SEK, depending on your country).

Question 32

How do payments work?

Accepted Answer

Payments are processed securely via Stripe. You connect your own Stripe account and receive payouts directly.

Question 33

I can't see my Venga transactions in my Stripe dashboard?

Accepted Answer

No worries, this is a common setup with Stripe. If you connected an existing Stripe account to Venga, Stripe may have automatically created a separate account for your Venga transactions (under the same login and email). To view them, simply switch accounts in the top-left corner of your Stripe dashboard.

Question 34

Can I set multiple ticket types?

Accepted Answer

Yes. You can create different ticket categories (e.g., Early Bird, VIP, General Admission).

Question 35

Can I limit ticket quantity per person?

Accepted Answer

Yes. You can set purchase limits and ticket quantities.

Question 36

Can I issue refunds?

Accepted Answer

Yes. Refunds are handled directly via Stripe, according to your refund policy.

Question 37

Does the receipt include VAT?

Accepted Answer

VAT handling depends on your Stripe tax settings. You can generate official receipts including tax breakdowns in your Stripe Dashboard.

Question 38

Can I export ticket sales data?

Accepted Answer

Yes. Sales data can be exported for accounting purposes.

Question 39

Can guests upload photos?

Accepted Answer

Yes. Guests can upload high-quality photos directly to the event.

Question 40

Do guests need the app to upload photos?

Accepted Answer

No. Photos can be uploaded via web.

Question 41

Can I download all photos?

Accepted Answer

Yes. Hosts can download all photos in high quality.

Question 42

Can I control who uploads?

Accepted Answer

Yes. Upload permissions can be managed in event settings.

Question 43

What is the Party Camera?

Accepted Answer

Party Camera is Venga's built-in digital disposable camera. It lets guests capture and share moments directly inside your event - all photos collected in one shared gallery. Photos are revealed the day after.

Question 44

How do I join an event?

Accepted Answer

Click the invite link and RSVP.

Question 45

Do I need an account?

Accepted Answer

You can RSVP with your name and phone number. An account is automatically created.

Question 46

Can I change my RSVP?

Accepted Answer

Yes. You can update your status anytime before the event.

Question 47

Will I receive reminders?

Accepted Answer

Yes. You'll receive SMS or app notifications (if installed).

Question 48

Can I leave an event?

Accepted Answer

Yes. You can change your RSVP or leave at any time.

Question 49

Can we manage multiple events?

Accepted Answer

Yes. Organizations can run multiple events and clubs simultaneously.

Question 50

Can we have multiple admins?

Accepted Answer

Yes. Unlimited admins are supported.

Question 51

Can we export guest data?

Accepted Answer

Yes. Guest lists and ticket sales data can be exported.

Question 52

Is Venga suitable for public ticketed events?

Accepted Answer

Yes. Venga supports both private and public events with ticketing.

Question 53

What is a Social Club?

Accepted Answer

A Social Club is a page for a group or community where members can: Discover upcoming events, Chat together, Stay updated in one place. It combines events + communication + RSVPs.

Question 54

Who are Social Clubs for?

Accepted Answer

Social Clubs are ideal for: Run clubs, Communities, Student organizations, Friend groups, Fan clubs, Brands, Companies, Sports teams.

Question 55

Is there a member limit?

Accepted Answer

Social Clubs support large communities. Chat currently supports up to 500 active members for readability.

Question 56

Can I create multiple clubs?

Accepted Answer

Yes. You can create and manage multiple Social Clubs for free.

Question 57

Can clubs be private?

Accepted Answer

Yes. Clubs can be public or private with approval required.

Question 58

Can I assign multiple admins?

Accepted Answer

Yes. Clubs support unlimited admins.

Question 59

Are events public or private?

Accepted Answer

Hosts decide. Events can be private, unlisted, or public.

Question 60

Is my phone number visible?

Accepted Answer

No. Phone numbers are not publicly displayed.

Question 61

How do I delete my account?

Accepted Answer

Go to Profile → Settings → Privacy → Delete account. Account deletion is permanent.

Question 62

How can I contact support?

Accepted Answer

If you need help, you can reach us anytime at support@venga.app. You can also DM us on Instagram at @vengamoments — we're happy to help.

Frequently Asked Questions

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Memories in the making

Frequently Asked Questions

Support

Memories in the making