Question 1

What is Venga?

Accepted Answer

Venga is a modern event platform for real-life gatherings. Send invitations, track RSVPs, chat with guests, and keep everyone on the same page. Watch a walkthrough from choosing a design to tracking RSVPs.

Question 2

Do I need to download the app?

Accepted Answer

You can create events in your browser. Guests can RSVP from a link without downloading the app. Download the app for Party Cam and push notifications about your events.

Question 3

Is Venga free?

Accepted Answer

Creating events, inviting guests, Social Clubs, and chat are free. Paid events have a 2% platform fee per ticket; Stripe fees are separate.

Question 4

Where does Venga work?

Accepted Answer

Venga works globally for private events, public gatherings, and community meetups.

Question 5

How does Venga make money?

Accepted Answer

Venga makes money from a platform fee on ticket sales. Free events remain free.

Question 6

What is Party Cam?

Accepted Answer

Party Cam is a built-in disposable camera in the Venga app. Guests capture moments during the event; photos reveal the day after in a shared gallery.

Question 7

How do push notifications work?

Accepted Answer

The Venga app sends push notifications for reminders, RSVP updates, and event changes. Guests without the app get SMS updates instead.

Question 8

How do I create an event?

Accepted Answer

Tap Create event, add title, date, time, location, description, and cover image, then share the invite link. Video walkthrough from choosing a design to tracking RSVPs.

Question 9

Can I edit event details after sending invites?

Accepted Answer

You can edit event details after sending invites; updates appear on the event page immediately.

Question 10

Can I duplicate an event?

Accepted Answer

Duplicate a past event to quickly recreate recurring formats.

Question 11

Can I co-host an event?

Accepted Answer

Add co-hosts to help manage the event.

Question 12

Can I host recurring events?

Accepted Answer

Venga supports recurring events like weekly or monthly gatherings.

Question 13

Can I limit the number of guests?

Accepted Answer

Use Limited spots to cap guests and optionally enable a waitlist.

Question 14

How does the waitlist work?

Accepted Answer

When full, guests join the waitlist. Cancellations automatically promote the next person to Going with a notification.

Question 15

Can I see who's coming?

Accepted Answer

See real-time RSVP statuses: Going, Maybe, Not going, and Invited.

Question 16

Can I remove someone from my event?

Accepted Answer

Hosts can remove guests and change RSVP statuses.

Question 17

Can I download the guest list?

Accepted Answer

Export guest data as a CSV file.

Question 18

Can I create questionnaires/RSVP forms?

Accepted Answer

Add custom RSVP questions for dietary preferences, allergies, and other details.

Question 19

Can I require questions before RSVP?

Accepted Answer

Guests must complete required fields before confirming attendance.

Question 20

Can I hide the guest list?

Accepted Answer

Choose whether guests can see other attendees in event settings.

Question 21

Can I disable the event chat?

Accepted Answer

Event chat can be enabled or disabled in settings.

Question 22

Can I send reminders to my guests?

Accepted Answer

Send manual reminders and SMS blasts, use event chat, or rely on automatic pre-event reminders. Adjust in event settings.

Question 23

How can I invite people?

Accepted Answer

Invite via shareable link, SMS, phone contacts, email, or in-app connections.

Question 24

Can I send SMS blasts?

Accepted Answer

Send bulk SMS updates to guests from the event.

Question 25

Will guests get notified about changes?

Accepted Answer

Guests are automatically notified about important event changes.

Question 26

Do guests need the app for notifications?

Accepted Answer

Guests without the app receive SMS updates. The app adds push notifications for reminders and event changes.

Question 27

What is Club Chat?

Accepted Answer

A shared group chat inside your Social Club for coordination and updates.

Question 28

Can everyone write in chat?

Accepted Answer

Members can write in chat unless restricted by admins.

Question 29

Can admins moderate chat?

Accepted Answer

Admins can remove messages or members in Club Chat.

Question 30

Can I sell tickets on Venga?

Accepted Answer

Create paid events and sell tickets directly through Venga.

Question 31

How do I set up tickets for my event?

Accepted Answer

Create a Social Club, connect Stripe in Club Dashboard, then enable paid tickets on your event.

Question 32

How do I scan tickets?

Accepted Answer

Scan the ticket QR code with iPhone camera to open the admin check-in page and confirm guests.

Question 33

What fees does Venga charge?

Accepted Answer

2% platform fee per ticket sold; Stripe processing fees apply separately.

Question 34

How do payments work?

Accepted Answer

Payments are processed via Stripe; you connect your account and receive payouts directly.

Question 35

I can't see my Venga transactions in my Stripe dashboard?

Accepted Answer

Venga transactions may be in a separate Stripe account under the same login. Switch accounts in the top-left of Stripe dashboard.

Question 36

Can I set multiple ticket types?

Accepted Answer

Create multiple ticket categories such as Early Bird, VIP, and General Admission.

Question 37

Can I limit ticket quantity per person?

Accepted Answer

Set purchase limits and ticket quantities per person.

Question 38

Can I issue refunds?

Accepted Answer

Refunds are handled via Stripe according to your refund policy.

Question 39

Does the receipt include VAT?

Accepted Answer

VAT on receipts depends on Stripe tax settings; generate receipts in Stripe Dashboard.

Question 40

Can I export ticket sales data?

Accepted Answer

Ticket sales data can be exported for accounting.

Question 41

Can guests upload photos?

Accepted Answer

Guests can upload high-quality photos directly to the event.

Question 42

Do guests need the app to upload photos?

Accepted Answer

Photos can be uploaded via web without the app.

Question 43

Can I download all photos?

Accepted Answer

Hosts can download all event photos in high quality.

Question 44

Can I control who uploads?

Accepted Answer

Manage photo upload permissions in event settings.

Question 45

What is the Party Cam?

Accepted Answer

Party Cam is Venga digital disposable camera for events. See the Features FAQ for how it works and why it is in the mobile app.

Question 46

How do I join an event?

Accepted Answer

Open the invite link and RSVP.

Question 47

Do I need an account?

Accepted Answer

RSVP with name and phone number; an account is created automatically.

Question 48

Can I change my RSVP?

Accepted Answer

Update your RSVP anytime before the event.

Question 49

Will I receive reminders?

Accepted Answer

Receive SMS or push notifications before the event.

Question 50

Can I leave an event?

Accepted Answer

Change your RSVP or leave the event at any time.

Question 51

Can we manage multiple events?

Accepted Answer

Organizations can run multiple events and clubs simultaneously.

Question 52

Can we have multiple admins?

Accepted Answer

Unlimited admins are supported.

Question 53

Can we export guest data?

Accepted Answer

Guest lists and ticket sales data can be exported.

Question 54

Is Venga suitable for public ticketed events?

Accepted Answer

Venga supports private and public events with ticketing.

Question 55

What is a Social Club?

Accepted Answer

A Social Club is a community page for events, chat, and updates in one place.

Question 56

Who are Social Clubs for?

Accepted Answer

Social Clubs are for run clubs, communities, student orgs, friend groups, fan clubs, brands, companies, and sports teams.

Question 57

Is there a member limit?

Accepted Answer

Large communities supported; Club Chat supports up to 500 active members.

Question 58

Can I create multiple clubs?

Accepted Answer

Create and manage multiple Social Clubs for free.

Question 59

Can clubs be private?

Accepted Answer

Clubs can be public or private with approval required.

Question 60

Can I assign multiple admins?

Accepted Answer

Clubs support unlimited admins.

Question 61

Are events public or private?

Accepted Answer

Events can be private, unlisted, or public; hosts choose.

Question 62

Is my phone number visible?

Accepted Answer

Phone numbers are not publicly displayed.

Question 63

How do I delete my account?

Accepted Answer

Delete your account under Profile, Settings, Privacy. Deletion is permanent.

Question 64

How can I contact support?

Accepted Answer

Email support@venga.app or DM @vengamoments on Instagram — we're happy to help.

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